Return & Exchanges

We gladly accept returns. You have a right return the items to us within 30 days once it was delivered. Please notify us before dispatch your return items.
Right of return requires the items to be returned in the same condition as originally received. The right of return will lapse if you use the items in a way, which obviously reduces the sales value. When purchasing items for which proper packing is important, it is required to return the items in the original packing to have the right of return.

Products can't be returned or exchanged:
• Personalized pieces and custom-made products;
• Earrings, as they can’t be reused for health or hygiene reasons.

Buyers are responsible for return shipping costs.
Amount for the returned product is transferred to the buyer to the specified account within 10 working days from the seller's confirmation that the product has been returned in proper condition. Amount of items delivery and return are non-refundable.
Individually manufactured or customized items can’t be returned.
The product can’t be exchanged for another product.